← Back

Privacy Policy

Effective date: on publication · Version 2.0 (draft)

One item still open. The rights language in §8 has not had an attorney’s read. Everything else on this page describes what the Platform actually does, and the contact address below is live.

This Privacy Policy explains how LaunchTime IP ("we," "us") collects, uses, and shares information when you use the LaunchTime IP website and tools (the "Platform"). The Platform provides automated trademark searching and registration-deadline monitoring. It is software: it does not provide legal services or legal advice, and it is not a law firm.

1. Information we collect

  • Account information: your email address, name, password (stored as a salted hash), and, if you choose to add one, a phone number.
  • Search inputs and reports: the brand names, goods and services descriptions, and (if provided) logos you submit for searching, and the reports generated from them. Saved reports remain in your account so you can reopen them.
  • Portfolio and docketing data: trademarks and copyrights you add for tracking, retrieved from public USPTO and U.S. Copyright Office records by the number you supply, and the deadline calendar computed from them.
  • Payment records: orders, subscription status, and Stripe transaction identifiers. We never see or store your card number; payment is processed by Stripe.
  • Technical basics: a session cookie to keep you signed in, and standard server logs (IP address, time, page) kept for security and debugging.

2. How we use information

  • To run your searches, generate reports, and maintain your saved history.
  • To monitor the statutory deadlines on marks you track and alert you when they approach.
  • To process payments and maintain your subscription.
  • To operate, secure, and improve the Platform.
  • To send transactional email about your account or orders. We do not send marketing email without your consent, and we do not sell or rent personal information.

3. A note on confidentiality

Using the Platform does not make you a client of any law firm and no attorney–client relationship is formed. We still treat what you submit with care: the brand names you search and the details you save are used only to deliver the service. They are never sold, never shared with advertisers, and never turned into a sales lead.

4. How we share information

Only with service providers who process it to run the Platform, under their own confidentiality obligations:

  • Stripe: payment processing.
  • OpenAI: portions of your search input (the mark and goods description) are processed to build the search report. They are sent for processing, not for training.
  • USPTO / U.S. Copyright Office: public-record queries for the numbers and names you look up.
  • Google: only if you choose Google sign-in.
  • Fly.io: application hosting and the database volume (Los Angeles region).
  • Tigris: encrypted off-site backups of that database.
  • Email delivery provider: sends the account and deadline notices described above.
  • Legal compulsion: if required by law, subpoena, or court order, or to protect the Platform against fraud or abuse.

5. Cookies

One first-party session cookie keeps you signed in. We run no third-party advertising or analytics cookies.

We count visits to the site ourselves, on our own server: which page was opened, the website that linked to it, and whether the device was a phone. No cookie is set for this and your IP address is not stored for it. To count distinct visitors we use a code that changes every day and cannot be traced back to you. Nothing is shared with anyone else.

6. Data retention

Account data, saved reports, and portfolio records are kept while your account is open. Payment and order records are kept as required for tax and accounting. You may delete any saved report from your search history; to close your account and request deletion of its data, contact us at the address below.

7. Security

Passwords are stored as salted hashes, verification codes as hashes, connections are encrypted in transit, and access to production data is limited to the practice. No system is perfectly secure; we will notify affected users of a breach as required by law.

8. Your choices and rights

You can access and update your account information in Settings, and download or delete the reports you have run. To ask for a copy of your data, to correct it, or to close your account and have its data deleted, email privacy@launchtimeip.com. We answer within 45 days and will tell you if we need longer.

We do not sell or share personal information as those terms are defined in the CCPA as amended by the CPRA, and we have not done so in the preceding twelve months. We do not use or disclose sensitive personal information for any purpose that would give rise to a right to limit it. We do not use your information for cross-context behavioral advertising, and we run no advertising or analytics cookies at all (see §5).

California residents have the right to know what personal information we collect and how it is used and disclosed, to obtain a copy of it, to correct inaccuracies, to have it deleted, and not to be discriminated against for exercising any of these rights. You may use an authorized agent; we will ask for proof of the authorization and, separately, for enough information to verify that the account is yours, which for most requests means being able to sign in to it. We do not charge for these requests.

Residents of other states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana) have broadly the same rights of access, correction, deletion and portability, together with a right to appeal a refused request. Use the same address above and say which state you are writing from; if we decline a request we will explain why and tell you how to appeal.

Deleting your account removes your account details, saved reports and docketed marks. We keep order and payment records where tax and accounting law requires it, and retain what we must to resolve disputes and enforce our terms.

9. Children

The Platform is for adults and is not directed to children under 16; we do not knowingly collect their information.

10. Changes

We will post changes here with a new effective date, and note material changes on the Platform.

11. Contact

Questions about this Policy or your information? Email privacy@launchtimeip.com.